PRIVACY POLICY

The company ELISE CHALMIN is committed to the protection of personal data processed as part of its online sales business.

 

For the purposes of total transparency, the company ELISE CHALMIN has defined this Data Protection Policy, so that any customer, as a natural person, can, at any time, become aware of the commitments made and the practices applied to their personal data.

The company ELISE CHALMIN undertakes to process all data collected in accordance with the texts applicable to data protection (Law No. 78-17 of January 6, 1978, as amended, and General European Regulation 2016/679 of April 27, 2016 on data protection, these two texts being hereinafter referred to as the "Regulations").

1- Glossary

Personal data processing is an operation or an organized set of operations carried out on personal data (collection, structuring, storage, modification, communication, etc.).

Personal data is information that allows a human being (natural person) to be identified, directly (for example their name/first name), or indirectly (for example their telephone number, contract number, nickname).

The data subject is the person who can be identified from the data used in the context of the processing of personal data.

The data controller is the person who decides how the processing of personal data will be implemented, in particular by determining what the data will be used for and what tools will be implemented to process it.

The subcontractor is the one who carries out operations on the data on behalf of the data controller, he signs a contract with the data controller who entrusts him with certain tasks and who ensures that he has the technical and organizational guarantees, allowing him to process the personal data entrusted to him in accordance with the regulations.

The recipient is the person who receives authorized communication of personal data.

The company ELISE CHALMIN is responsible for the processing of personal data relating to sales made on its website www.elisechalmin.com , within the meaning of Law No. 78-17 of January 6, 1978, as amended, relating to information technology, files and freedoms for the collection and processing of personal data, as amended (known as the "Information Technology and Freedoms Law") and the General Regulation on the Protection of Personal Data of April 27, 2017 (known as the "GDPR"), all known as the "Regulations".

Personal data are processed for the following main purposes:

    • Taking into account orders placed on the website www.elisechalmin.com
    • The provision of technological (websites) and marketing (newsletter) services
    • Management of logistics services (orders, supplies, assortments, delivery)

    Our subcontractors are required to process the personal data of ELISE CHALMIN's customers as far as they are concerned, in particular:

    • Logistics management (order and delivery management, inventory management)
    2- Our key commitments

      The company ELISE CHALMIN, as data controller, complies with the following principles:

      • Personal data is used only for explicit, legitimate and specific purposes (objectives) related to the activities of the data controller.
      • Only personal data that is strictly necessary is collected and processed.
      • The data is not kept beyond the duration necessary for the operations for which it was collected, taking into account the nature of the operations, or those provided for by the decision-making practice of the CNIL or by the Regulations.
      • The company ELISE CHALMIN does not communicate or transfer personal data relating to member customers to third parties, but only to authorized recipients within the strict framework of the purposes defined beforehand.
      • The company ELISE CHALMIN entrusts personal data to subcontractors chosen according to appropriate technical and organizational guarantees, in order to guarantee the protection of the data entrusted to them under the instructions of the company ELISE CHALMIN.
      • Customers are informed in advance and regularly, in a clear and transparent manner, in particular about the purpose of use of their data, the optional or mandatory nature of their responses in the forms, the rights they have in terms of data protection and the methods of effectively exercising these rights, and the recipients.
      • Whenever the Regulations require it, explicit, informed, active and unequivocal consent from the customer(s) is collected for the processing of their personal data.
      • Appropriate security measures, on a logical, technical, organizational and legal level, have been defined on the basis of a risk analysis of the various personal data processing operations concerned, and are implemented by the company ELISE CHALMIN and its subcontractors engaged by contract, to ensure the protection of personal data.

       

      • The company ELISE CHALMIN and its subcontractors are committed to monitoring any possible and exceptional data breach and to taking all protective and corrective measures following a breach by informing the CNIL and, where applicable, the persons concerned.

      3- The Data Protection Officer, the DPO

      The company ELISE CHALMIN appoints a data protection officer to ensure compliance with the Regulations and rules described in this Data Protection Policy.

      The data protection officer ensures in particular:

      • to establish and maintain a register of personal data processing carried out within the company,
      • to ensure that practices comply with regulations and their developments,
      • to raise awareness among all teams of the requirements and best practices in terms of the protection of personal data,
      • to the effective exercise of the rights of the persons concerned.

      The data protection officer can be contacted by email at: dpo.elisechalmin@gmail.com

      4- Data collection

      The company ELISE CHALMIN collects the personal data of the persons concerned in the following manner:

      • As part of any order placed on the site www.elisechalmin.com and the information completed on this occasion,
      • As part of the various exchanges taking place with the company ELISE CHALMIN (mailings, letters, messaging, etc.),
      • As part of the technological services made available to customers (newsletters, online forms, etc.),
      • As part of the logistics services made available to customers.

      5- Data collected

      As part of its activity, the company ELISE CHALMIN collects data belonging to the following categories of personal data:

      • Identify,
      • Contact details (email, telephone, address)
      • Connection data (IP address, logs, etc.)
      • Location data (movements, GPS data, GSM, etc.)
      • Banking information (type of credit card, banking information useful for paying for the order)

      6- Use of data

      The company ELISE CHALMIN uses personal data for the following main purposes:

        • Taking into account orders placed on the website www.elisechalmin.com
        • The provision of technological (websites) and marketing (newsletter) services
        • Management of logistics services (orders, supplies, assortments, delivery)

        Our subcontractors are required to process the personal data of ELISE CHALMIN's customers as far as they are concerned, in particular:

        • Logistics management (order and delivery management, inventory management)

        7- Recipients of the data

        On a case-by-case basis for the processing described in the article “Use of data” above, the company ELISE CHALMIN determines the recipients of the data according to their missions and their authorizations to receive the data in compliance with the determined purposes.

        Depending on the case, these recipients may be:

        • The subcontractors used by the company ELISE CHALMIN for any technical or logistical operation for the implementation of appropriate technical and organizational measures, in particular in terms of confidentiality and security.
        8- The duration of data retention


        The company ELISE CHALMIN has determined precise rules concerning the duration of storage of the personal data of the persons concerned, in order to limit storage to a strictly necessary duration.

        At the end of the period thus fixed, and depending on the case, the personal data are subject, in compliance with the applicable Regulations, to one of these measures:

        • Deletion,
        • Irreversible anonymization,
        • Archiving.
        9- Data security

        Data security refers to the measures taken to protect data from the following:

        • destruction,
        • the loss,
        • alteration,
        • unauthorized disclosure of personal data transmitted, stored or processed,
        • unauthorized access to such data, whether accidental or illicit

        In order to guarantee the security of personal data, the company ELISE CHALMIN and its subcontractors implement appropriate technical and organizational measures taking into account the state of knowledge, costs, nature, scope, context and purposes of the processing in order to guarantee a level of security adapted to the risks.

        10- Data rights

        Each data subject has the following rights:

        • right of access / access to their data: the person concerned can ask ELISE CHALMIN directly if it holds information about them, and request that they be provided with the list of data,
        • right of rectification / request their rectification: the data subject may request the rectification of inaccurate information concerning them. The right of rectification complements the right of access.
        • right to be forgotten / request the erasure of data: the person concerned may request the erasure of information concerning them, for a reason provided for by the Regulations.
        • right to limitation / request limitation of the processing of their data: the data subject may obtain limitation of the processing of their data, for a reason provided for by the Regulations.
        • right to portability / request the portability of their data: the data subject may request to receive the data that they have provided to the company ELISE CHALMIN, or request that the company ELISE CHALMIN transmit them to another data controller for a reason provided for by the Regulations,

        The data subject may also object, for legitimate reasons, to the processing, dissemination, transmission, storage or hosting of data concerning him/her.

        For more information on the meaning of rights; the CNIL has created a section dedicated to understanding rights which can be consulted here: https://www.cnil.fr/fr/comprendre-vos-droits

        To exercise the rights, the person concerned may contact the data protection officer of the company ELISE CHALMIN by email at dpo.elisechalmin@gmail.com and by post at the postal address 10 rue Saulnier, 75009 Paris.

        To facilitate the process, the company ELISE CHALMIN invites each person concerned, when sending a request to exercise rights, to:

        • Indicate which right(s) she wishes to exercise,
        • Clearly state your name/first name/contact details at which you wish to receive the responses,
        • Attach a copy of an identity document.
        11- Consent of the persons concerned

          All processing of personal data is carried out by the company ELISE CHALMIN in compliance with the consent of the persons concerned, and in some cases provided for by the Regulations, the explicit consent, otherwise known as express consent of the person, is required.

          Whenever the explicit consent of the person is required by the Regulations, it is collected in advance by the company ELISE CHALMIN and the person concerned may withdraw his or her consent at any time by contacting the contacts mentioned above.

          12- Complaints to the CNIL

          Each data subject has the right to lodge a complaint with a data protection supervisory authority.

          In France, this authority is the CNIL, here are its contact details:

          • Website: https://www.cnil.fr/
          • Phone: 01 53 73 22 22
          • Postal address: 3, place Fontenoy TSA 80715, 75334 PARIS Cedex 07

           

          13- Cookies
            1- What is a cookie?

              A cookie is a file containing letters and numbers, stored on the browser or on the hard drive of a user's computer, smartphone or tablet, if they accept it.

              The company ELISE CHALMIN may use cookies within its websites: files stored temporarily or permanently on the user's computer, tablet or smartphone in order to recognize them during subsequent visits.

              2- Why are cookies used?

              By continuing to browse the site www.elisechalmin.com , the user has consented to the use of all of the following cookies:

              • Navigation cookies
              • Functional cookies
              • Performance and audience measurement cookies

              By learning about the behavior of Internet users on the site www.elisechalmin.com , the company ELISE CHALMIN will be able to:

              • establish reliable statistics on attendance and volumes of attendance and use of the various elements making up the sites (sections and content visited, routes, etc.), thus enabling it to improve the interest and ergonomics of the services,
              • to adapt the presentation of the sites to the display preferences of the web or mobile terminal (display resolution, operating system used, etc.) of the user during their visits,
              • of memorize information relating to forms (registration or access to an account, etc.),
              • to implement security measures,

              3- How to block cookies?

              The user of the websites can block cookies by activating a filter on their computer, smartphone or tablet browser.

              The user may refuse all cookies or only some of them.

              However, if the user chooses to block all cookies, some parts of the websites may become inaccessible.

              • On the computer

              The user can configure his browser software so that:

              - cookies are saved on his computer or, on the contrary, that they are rejected systematically or according to their issuer,

              OR

              - the acceptance or refusal of cookies may be offered punctually, before a cookie is likely to be saved in the terminal.

              For the management of cookies and choices, the configuration of each browser is different. It is described in the browser's help menu:

              • On the smartphone

              For the management of cookies and choices, the configuration of each operating system is different. It is described in the documentation:

              14- Changes to the general data protection policy

              The data protection policy is subject to change. In the event of changes to the elements mentioned in the privacy policy, ELISE CHALMIN undertakes to modify it and inform the persons concerned, prior to the implementation of changes that could impact personal data.

              ELISE CHALMIN will endeavour to indicate what impacts these modifications will entail.

              15- Questions and comments: contact us

              If you have any questions, comments or concerns regarding this policy, please contact our Data Protection Officer, who can be reached by email: dpo.elisechalmin@gmail.com or by mail: ELISE CHALMIN SAS, 10 rue Saulnier, 75009 Paris.

              16 - Cookies

              Click here to change your cookie preferences

              FREE RETURNS IN STORE

              51b Rue Condorcet 75009 PARIS